About US – SMTASTE ™
Smtaste.com has been making shopping for Bondage, Fetish, and Adult toys safe, comfortable, easy, and fun for hundreds of thousands of fun people around the world.
Since our start, we’ve grown from just a few products in each of a few categories to the thousands of products in the many varied categories you see here today! Many of these products are based on suggestions, so please feel free to contact me with your photos and/or ideas for new products and I’ll see if I can either source them or create them ourselves to add them here!
We take our business of helping you have fun seriously, and want you to enjoy your experience here. Our commitment to excellence means you’ll receive service beyond typical expectations of the internet or even major retailer storefront operations because we want to be anything but typical.
I also want you to enjoy our service, should you choose to purchase some great new toys from us. If you have suggestions, concerns, or comments, please let us know! Our intent is to provide a safe, comfortable and enjoyable environment to shop for adult material and make it fun – not shameful!
Sex and sexuality are supposed to be fun. Remember – too much is never enough!
Why choose SMTASTE
*Great customer service – we respond to e-mail inquiries within 24 hours on weekdays. We also have a live chat system. If there is a problem, we endeavor to fully resolve issues quickly. Take a look at the smtaste reviews where you will find many 5* ratings.
*Free delivery – We proudly offer Free Shipping worldwide via YanWen/China Post, no minimum amount required for the order. We are doing everything in our power to get your order to you as soon as possible.
*Fair and simple returns – you can easily return items within 30 days of delivery. For more information on our return and exchange policy, please click our policy: Return & Refund.
*Fast dispatch – we dispatch all orders within 1-2 working days of payment. Normally, 100% of orders made before 3 pm GMT, were dispatched within 1 working day.
*100% genuine products – we source all our styles directly from the brands, therefore guaranteeing authenticity for you.
*Discreet packaging – our products are sent in either an unbranded mailing bag or box. But we have to declare the contents on Customs forms where parcels are delivered abroad. However, we use general descriptions such as ‘men’s underwear’.
*Special offers – We are regularly providing special offers to newsletter subscribers and through our social media pages. Our fans also get a variety of other perks like pre-sale information, a notice of flash sales, and updates on new brand launches.
*Multi-currency payments– we accept payments in GBP, EUR, USD, CAD, and AUD, by card or PayPal.
*Customer accounts – we provide secure customer accounts where you can store payment details for faster checkout, review previous orders and create wish lists.
*Trusted by thousands – smtaste has been selling adult toys for over a decade, trusted by thousands of customers worldwide. We always adhere to provide cost-effective products and strive for 100% customer satisfaction.
A few words about our history
2010 We started our business in China in 2010. Our goal is to make sex fun for everyone. We provide sex products with high-cost performance for everyone.
2012 After two years of struggle, our company has achieved good performance in China, and our products have won a good reputation in the industry.
2015 After five years of efforts, in 2015, our performance achieved a 10-fold growth, which makes us full of expectations for the future. In order to better develop ourselves, we continue to enrich the product line, continue to expand our customer base, in order to meet the needs of more people, and strive to do a better job.
2018 we started an overseas business and set up our smtaste team to expand overseas markets, mainly including the United States, Canada, the United Kingdom, France, Germany, Spain, and Italy, etc.
Future Our purpose is to meet customer needs, as always to provide customers with cost-effective products. Thanks to all the friends who support us.
We would love to hear from you…
Questions, compliments, and suggestions are invaluable in helping us serve you better. You can contact us by email using our contact form. If you are inquiring about an order, please include your order number. We are able to reply to most e-mails within 24 hours.
If you would like to speak to a Customer Service Representative, customers can contact us on WhatsApp:+86 18475599397; or can call us at +86 18475599397. Our Customer Service Representatives are available to answer questions about a past or present order, tracking information for your order, a product on our website, or general questions regarding our policies.
They are available:
Monday-Thursday 8:00am-5:00pm PT (GMT-8)
Friday 8:00am-4:30pm PT (GMT-8)
We also have representatives available 24 hours a day, 7 days a week that would be happy to assist you in placing your order online.
…and we would love to stay in touch!
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You can also stay connected with us on Social Media! Follow the links below to our social media pages: